Overview

Accessing the Panel

yourdomain.com/manage

The Business Panel is the day-to-day workspace for every tenant. Owners, providers, and staff each see a view tailored to their role.

Required roles to access:

Role	Badge	Can Access
tenant_owner	Owner	Full panel — services, providers, staff, bookings, settings
provider	Provider	Bookings only (their own)
staff	Staff	Bookings only (all)

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Panel Sections

Section	Who Can Access	Purpose
Dashboard	All roles	Today's stats — confirmed, pending, cancelled bookings
Bookings	All roles	View, filter, create, and manage all bookings
Services	Owner only	Create and configure bookable services
Providers	Owner only	Manage provider profiles and working hours
Staff	Owner only	Manage staff accounts and access
Clients	Owner only	Client history, lifetime spend, top services
Notification Preferences	All roles	Per-user email and in-app notification opt-ins
Profile	All roles	Account details and password
Add-on pages	Depends on the add-on	Pages from add-ons the platform has installed and the business's plan includes, e.g. Payments → Invoices (Invoices)

Note: Role-based visibility — Staff and Providers see a simplified sidebar. Sections like Services, Clients, and Settings are hidden entirely from their view — not read-only, just absent.

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Navigation Badges

The sidebar shows live counts so staff always know what needs attention:

Nav Item	Badge Shows	Colour
Bookings	Today's pending + confirmed bookings count	Yellow
Clients	Total distinct clients (unique by email)	Blue

Tip: Badges update in real time as bookings are created or status changes. No page refresh needed.

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Public Booking Page

Every tenant gets a unique public URL for their customers:

https://yourdomain.com/{slug}

The {slug} is set when the business is created and must be unique across the platform.

What the booking page shows:

Customer visits /b/my-salon
        ↓
Browses active services (name, price, duration, image)
        ↓
Selects a service → chooses a provider
        ↓
Picks an available date and time slot
        ↓
Fills in name, email, phone, optional notes
        ↓
Free service → booking confirmed immediately
Paid service → redirected to Stripe Checkout
        ↓
Confirmation email sent with cancellation link

Warning: The booking page only works when the business has at least one active service with an active provider assigned. An empty business shows "not available" to customers.