Services

Service Fields

Business Panel → Services

Field	Type	Description
Name	Text	Shown on the public booking page
Description	Textarea	Short blurb — displayed on the service card
Duration	Minutes	Used to calculate available time slots
Price	Decimal	Display price. Set to 0 for a free service
Requires Payment	Toggle	When on, triggers Stripe Checkout before confirming
Image	Upload	Cover image shown on the booking page service card
Is Active	Toggle	Only active services appear for booking
Sort Order	Drag handle	Controls order on the public booking page
Is Virtual	Toggle	Marks the service as an online/video appointment
Auto-generate Google Meet link	Toggle	Visible when virtual — auto-creates a Meet link per booking
Custom Video Call URL	URL	Static Zoom, Teams, or any https:// link to use instead of (or as a fallback for) Meet

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Creating a Service

1. Go to Business Panel → Services → New Service
2. Fill in the Name, Description, Duration, and Price
3. Upload a cover Image (recommended: 800×500px, JPG or PNG)
4. Toggle Requires Payment if clients must pay at booking
5. Toggle Is Active on
6. Save — the service is now visible on your booking page

Note: Set Duration accurately — it determines how many bookings fit in a day. A 60-minute service with a provider working 9am–5pm generates 8 available slots.

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Virtual Sessions & Video Calls

v1.5.0 Business Panel → Services → Virtual Session

Any service can be marked as virtual to support online/video appointments. The Virtual Session section appears at the bottom of the service edit form.

Option A — Google Meet (auto-generated)

Best for providers who use Google Calendar sync.

1. Toggle This is a virtual / online service → ON
2. Leave Auto-generate Google Meet link → ON (default)
3. Save

When a client books this service, a unique Google Meet link is automatically created via the Calendar API and:

• Stored on the booking record
• Included in the customer confirmation email as a "Join Video Call" button
• Included in the provider notification email
• Added to the .ics iCal file as X-GOOGLE-CONFERENCE (shows natively in Google Calendar and Apple Calendar)
• Shown in Business Panel → Bookings → View as a clickable link

Note: Google Meet generation requires the provider to have Google Calendar sync connected (Manage → Integrations → Calendar Sync). If the provider is not connected, no Meet link is generated — the custom URL fallback is used instead.

Warning: Meet links are immutable — once generated for a booking, rescheduling or updating the booking never overwrites the link. This ensures clients always have a working URL.

Option B — Custom video URL (Zoom, Teams, etc.)

Best when you have a static room URL or prefer not to use Google Meet.

1. Toggle This is a virtual / online service → ON
2. Toggle Auto-generate Google Meet link → OFF
3. Paste your Zoom, Teams, or other https:// URL in Custom Video Call URL
4. Save

The custom URL is sent to all clients booking this service. Every booking for this service uses the same room link.

Link priority in emails

The email system resolves the video call link in this order:

booking.meet_link     (auto-generated Google Meet, if available)
  → service.video_link  (your custom Zoom / Teams URL)
    → (no button shown)

If Google Meet generation is disabled and no custom URL is set, the "Join Video Call" button is simply omitted from the email.

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Assigning Providers

Each service can be delivered by one or more providers. Clients choose a provider when booking.

To assign providers:

1. Edit the service
2. Open the Providers tab
3. Check each provider who offers this service
4. Save

Warning: A service with no providers assigned will not appear on the booking page — even if the service itself is active. Always assign at least one active provider.

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Availability & Slots

Available time slots are calculated dynamically at booking time. The slot engine respects:

Factor	Effect
Provider working hours	Slots only generated within the provider's enabled hours for that day
Service duration	Slots are spaced by the service duration (e.g. 60min service → 9:00, 10:00, 11:00…)
Existing confirmed bookings	Already-booked slots are blocked and not shown
Provider active status	Inactive providers are excluded

Provider works: 9:00 – 17:00
Service duration: 90 minutes

Generated slots:
  09:00 → 10:30
  10:30 → 12:00
  12:00 → 13:30
  13:30 → 15:00
  15:00 → 16:30

Total: 5 slots per day

Tip: Slots are generated in real time — no pre-population or caching. A slot only appears if it is genuinely available the moment the customer views the page.

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Pricing & Payments

Service Type	Booking Flow
Free (Price = 0, Requires Payment = off)	Booking confirmed immediately — no payment step
Displayed price, no payment (Price > 0, Requires Payment = off)	Price shown for reference only — booking confirmed immediately
Paid (Price > 0, Requires Payment = on)	Client redirected to Stripe Checkout — booking confirmed only after payment succeeds

See Stripe Payments for full setup instructions including webhook configuration.