Isha Labs Support

Emails are not being sent

Updated Oct 18, 2026

  1. In the admin panel's Settings, fill in your SMTP host, port, username, password and encryption. Most providers use port 587 with TLS, or 465 with SSL.
  2. Use a From address on your own domain. Many providers reject mail "from" addresses they don't own.
  3. Send a test email from the settings page.
  4. Still nothing? Open storage/logs/laravel.log and look for Swift or Mailer errors near the time you tried. Attach those lines to a ticket.

If your host blocks outgoing SMTP ports, use an email provider's API instead (for example Mailgun, Postmark or Amazon SES).